About Communication Skill

Communication is more important than we might have thought of!!!

"Many attempts to communicate are nullified by saying too much."
- Robert Greenleaf

"Seek first to understand, then to be understood"
- Stephen Covey

There's no arguing that communication is an integral part of any relationship, be it familial, friendship, business or romantic. In fact, an absence or breakdown of communication can put even the best relationships in serious jeopardy. Poor communication often leads to feelings of betrayal, growing distrust, misunderstandings, and even social isolation. Contrary to popular belief, the foundation of solid communication is not making yourself be heard or expressing yourself clearly. While these are elements of good communication, the real core of communication is understanding where the other person is coming from. Productive communication simply can't exist without both parties expressing ideas and making efforts towards genuine listening. Though this may seem paradoxical, the key to communication is more about listening to the other then flooding him/her with information about who you are, what you want, and how you feel. Remember, disappointing or not, the ultimate goal of communication is most often compromise.

Communicating effectively or opening the lines of communication needn't feel forced or incredibly unnatural - even the most hesitant communicators can improve with a bit of effort and attention to detail. The first step in becoming an admirable communicator is to pay attention to what makes a good communicator. When, for example, do you hit walls in your own dealings with other people? Replay your conversations in your mind, asking yourself what might have gone wrong - or right. For the sake of improving your own proficiency, observe the subtle habits of excellent communicators; people who make themselves understood and seem to understand the needs, experiences, and feelings of those around them. Most of all, never forget, even in moments of frustration, that you can get better at communicating. Practice makes perfect!



Test your Communication Skill at http://discoveryhealth.queendom.com/communication_short_access.htm

My score is 75%

Way to go! According to this test, your communication skills are very good. You manage to get your point across in a clear, concise way and are also able to listen to others and understand where they're coming from. Until you reach a score of 100, though, there is always room for improvement. If you want to reach your full communicating potential, all it takes is a little know-how and effort.

Source: Discovery Health Tools

Success comes from high EQ

October 21, 2009 by Sisocheata Virac (2 Responses) Comments (12)

does successful people are those with high EQ? this is going to be my debate topic in 2 weeks; i really hope that you guys cud shared me some ideas over these!

Respondents: Mr. Pharith, Mr. Ok Sothyvorn, Ms. Pel Chakrya, Ms. Socheata

[Pharith]

I strongly agreed, people with high EQ are more successful than people with high IQ, manytimes I have seen that coleagues who were very intelligent or with higher cognitive abilities (IQ) take a back seat when it comes to EQ. But EQ helps you to deal with your own awareness, mood management, controlling your temparement. For are all of that required in your day to day professional life. You need to be good enough to deal with everyday complexities. It's true that IQ is required when solving any problem but when it comes to managing your mood or managing your people "employees" you have to have a higher EQ. Hope this will helps. I wish that i'd have my EQ tonight, now I'm getting sleepy.Undecided

It ios not important how intelligent u r but having excellent people skills is utmost important if u need to be in winning edge.


chakrya pel

I agree with this definition, because EI has played a very important role in general society and business such as:

Conflict Management

Dealing in general society or running a business, more or less have to deal with the variety of people from different social, background or their difference way of approaching problems, such a case who’s got high EI will play a role model of behaviour who well control their emotional, calm, clear thinking and judgment, that these are great benefit lead to find the best way to solve all those people conflict or office politics in a very positive and effective way such as they can improve the relation between the people around or employee and way to minimise or prevent the future people issue.


Decision Making Abilities

While at any risky situation, people with high EI mostly can be stable compare to other, able to maintain a well balance of each position even under pressur.

Eager to listen to understand, compare and utilise, prioritise ,... all opinions from difference sources carefully , and these are the main criteria lead to the right decision making.

Managerial Skills

EI is specially useful for all kind of leader in any organizations, they deal with a workforce that comes from difference backgrounds and ethics. Managers/leader who possesses high levels of EI know the importance of lending a patient ear to every individual in his group or team and of treating them with respect. Such these people are held in high regard by the employees and hence are more successful in resolving conflicts among employees than those professionals who treat their staff in an authoritarian way.

and more...Undecided

good lunch,



Sisocheata Virac

@bro & sis @pharith. i am so thankful for all the idea you've shared me over these topic. and to me, personally, i also think that EQ is important which i believe it must be at least one among factors that lead to success.And yeah, in these debate- cheata is in the affirmative side. and i need to raise three reasons to support the topic! Innocent

And well, as brother T1 has questioned me what that "success" really refers to !! so, i think i also need an advise over these, plz help me define the term "success" here, if we didnt'specific to any area, just keep it in broad meaning like these, i believe there will be alot of arguments that the other team (negative) can fight me like machine gunUndecided so, what should we specific that term!!!

OK Sothyvorn

What is EQ?

Emotional Intelligence, or EI, describes an ability or capacity to perceive, assess, and manage the emotions of one's self, and of others. Our EQ, or Emotional Quotient, is how one measures Emotional Intelligence.

Emotions have the potential to get in the way of our most important business and personal relationships. According to John Kotter of Harvard Business School: “Because of the furious pace of change in business today, difficult to manage relationships sabotage more business than anything else - it is not a question of strategy that gets us into trouble; it is a question of emotions.”

What is the different between EQ and IQ?

According to theories of brain function, a high emotional quotient means someone is self-confident, self-aware, and able to navigate through trying emotional times. EQ is often tied directly to the degree of success one may have in the workplace and in personal relationships. Some companies offer services to test the emotional quotient of employees.

Intelligence quotient measuring has existed for much longer than EQ measuring. Alfred Binet developed the first modern IQ test in the early 20th century. Since then, many modifications on intelligence quotient testing have been made. Currently an IQ test involves a set of standardized questions for which one receives a score.

While the IQ can measure concepts like logical reasoning, word knowledge and math skills, many feel it is not adequate in measuring creative abilities or emotional abilities. In fact, some with high IQs do not seem to be particularly adept at maintaining relationships or seem socially awkward at best.

For example IQ measurements on most children with autism are typically very high, yet it is well known that these children are burdened by their inability to communicate in other forums. Thus other tests may be administered to evaluate such a child’s ability according to other standardized testing methods.

Intelligence quotient testing is now not administered very frequently, since some feel it merely measures how well people do on IQ tests. Emotional quotient testing is becoming more popular in the workplace since some employers feel it will help predict how well potential employees might do in stressful circumstances.

Some educators and psychologists feel that neither EQ nor IQ testing presents the full picture of a human being. There are other types of intelligence, according to critics, that may be just as important. As well, standardized testing may oversimplify emotional intelligence and response.

Short EQ tests may also fail because people realize they are being tested on their emotional capabilities. While an IQ test may have one definitive answer for each question, people may not truthfully answer questions about their behaviors. So results may be skewed by what people believe they would like employers to know, rather than true responses to questions.

Some psychologists further make distinction between emotional quotient and emotional intelligence. Some feel that we are all born with innate emotional intelligence (EI) that may be perverted by growing up in difficult circumstances, such as an abusive home. However, stronger innate EI in people who have strayed from high emotional quotient might predict how well people from difficult backgrounds might be able to improve EQ.

Well, based on the above we can continue to debate... I would agree if we look only on the management side or leadership roles that deal with people. In my past works as one of the managers I went through many leadership trainings from Whale Done, Effective Communications, How to Deal with Difficult People, to Staff Engagment. It was all about to improve EQ of the management. And I believe this is now the trend in large organizations where they know staff engagement would increase the overall performance of the organizations. But how about other roles such as Engineer, Scinetist, Boxer etc. Do you believe they could be very sucessful in their carrer without to have high EQ? In my observation there are so many famous people that we considered as the most successful in history and their archivement has not much to do with high EQ... In the next comment I will go by example of those people and you can see for yourself if their sucess was the result of high EQ

Conclusion, I believe those people who are able to create, build or invent big things in the past, present and the future that we considered as very successful must have some unique/extraordinary abilities, ambitious, ideas, believes, visions etc. I don't think their EQ is the necessity factor of their success. High EQ may help normal people in the leadership roles to be more successful in the context of western culture or modern society and this type of success compared to my examples above is not significant, it is just a regular or daily success.Sealed


Sisocheata Virac

@brother T1. I truely appreicate your details information as well as the explaination over case and this is really nice of you.

And after i carefully go through each comments; i've come to realized that it is kinda hard for us to define clearly on the differences of EQ level among people. How can we know whether that person have a high EQ or not, and how can we judge people as if they are a successful person or just an ordinary people, and base on what that we dare to say they are a successful person or just bcoz they are those who have invented new things, or else!

Hmm.. so, is there any exact criteria or any specific points which we can easily considered them as those with high EQ and they are successful?

Cheata is almost dying now, so many things comes in simultaneously...gosh, help me! debate, revision test, public speaking competition, and monthly report~ Frown

chakrya pel

how can we judge people as if they are a successful person or just an ordinary people, and base on what that we dare to say they are a successful person

For my individual opinion, I definition the real successful person are the one who has happy life, he may just ordinary people among the society, may be not the richest man, not well known, .. famous but... everything he does ,was self satisfy,

Don’t you ever heard that some people who is quite rich but unhappy, due to competition, jealous, hate, revenge, .... for these, even in the eyes of crowed proud or value him a lots but let’s him look deep inside, if his family and himself are really happy with those, then that’s fine.. but if himself and his people just smile on the lips not from the bottom heart for those achievement, then what the point worth for.

So those who’s high EI, would also help to play such a flexible role for this kind of matter, high EI would easily figure the way to happiness more faster than those who’s not.

So, what do you guys think about this!!? do u think successful are really those with high EQ?

Inspire urself... start from every little things!

Sometimes, we don't realize how many important things that are awaiting for us. I believe that we, people, might at least once used to feel down n hopeless n almost don't dare to stand up n to for it again. In the same time, there sth in our heart our soul n our mind that telling us to not give up but be strong n ready for battle... This is called "internal flame or self-courage". Basically, hope n encouragement are really undeniable important, we can't live without hope, life without hope, without goal,life is nothing but an empty place, while, those who are living with hope will see life as a wonderful n a pave for them to reach their goal. Likely, there are various things that can push up that internal flame and we sometimes don't even realize that. When we r hopeless n can't think of anything, don't locked ourself in hell, go talk to someone u trust, the one that always by ur side n always forgive u with every faults u've done, go talk to those who worth the life as a precious thing, talk to those who can always spark ur life with hope n bright the pave of hope for u, coz they r those who living their lives to the full, never give up n always worth every second of their life n accept the truth.

Remember never lose and surrender to whom don't worth your tears, value those moment when you are with someone who can see who you really are,inside you. Coz no one could worth our pain, if there someone, that one will never make us pain. You live your life for yourself not for other else, coz the one you should be with for the whole life is the one who also need you for the rest of their life. Life is like that. sometime, we care for those who make us cry and we leave those who cares for us, cry. Be strong, and remember "even u are just one person to the world, but to one person, you might be the world".